So, you are very aware of the fact that you are not talking to the Queen and neither to a street gang member. But how should you talk to business partners in English?
We have 7 tips that you can apply in your everyday life.
1. Register
There are no two words that mean exactly the same. Consider the level of formality when choosing words. For example, swap sorry
for apology
or help
for aid.
2. Use long versions for all abbreviations and contractions
Do not use constructions like don’t, use do not
instead.
3. Consider your modal verbs
You can easily move from can
to could
or may
and thereby lift the level of formality.
4. Erase informal fillers
We all need time to think. But try to think in silence and do not say words such as like
5 times while doing it.
5. Avoid phrasal verbs
Phrasal verbs such as put off are per se informal. Use “normal” verbs instead: put off --> postpone.
6. Pay attention to your transitions
This can mean to not begin a sentence with but
or to change an and
into an in addition.
7. Consistency
Remember to strive for consistency. For example, pay attention to the beginning or end of a letter, an email or meeting. If you start formal, keep it formal throughout.